We are currently receiving very high numbers of applications for review of Australian Government decisions. This means we are taking longer than usual to respond to questions and to process applications. We are making every effort to address these delays as quickly as possible.

If you have tried to contact us by email or through the Tribunal’s online services but have not heard back from us, please do not try to contact us again. We will get back to you as soon as we can.

While all applications for review are important to us, we understand some people may need to contact us more urgently than others. Requests may be considered urgent if they involve circumstances such as legal timeframes, critical personal or financial impacts, or situations where a delay may result in significant hardship. If your case is like this, please call us directly on 1800 228 333.

A reminder, you do not need to follow up with us if you have already reached out to contact us. 

We appreciate your help and understanding while we work through all applications and requests.